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The concept of delivering services through smart technology is a rapidly growing area of interest for most organizations and the need to ‘go digital’ and be able to respond and provide for the ‘self-service’ generation has never been so great.
The Service Automation Guide is available now.
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This 5 star guide has been named 'exceptional' and a 'must read' for any manager or leader. This handbook provides essential guidance to the Change Management Body of Knowledge and the Change Management certification. Now available in eBook format for your convenience.