Introduction to ITIL CD-ROM
Description
Special Offer – 20% Discount
This is the official Introduction to ITIL covering all the ITIL products in the series.
The complete library is extensive and this unique, official publication offers an essential overview of the methodology, benefits and full range of ITIL publications available.
Clearly written and practical, anyone learning about ITIL or championing it within an organisation will find this book invaluable.
The title provides a thorough and convenient introduction to the field of IT Service Management and the ITIL publications.
This publication is based on ITIL Version 2. The 6 ITIL Version 3 titles are also available from APMG-Business Books.
|