ITIL 2011 Key Element Guide Service Transition
Description
The Key Element Guide ITIL Service Transition provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements.
ITIL Service Transition focuses on the broader, long-term change management role and release practices so that risks, benefits, delivery mechanisms and the ease of ongoing operations of services are considered.
Key features:
- Written by the authors of the main core guidance titles
- Provides a handy overview of the five core titles
- Each Key Element Guide shares the same structure
- Quality assured and endorsed by itSMF International.
Available Formats
ITIL 2011 Key Element Guide Service Transition - PDF
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