Passing Your ITIL Foundation Exam - Discontinued

			Price:	£13.50 (€16.30)
				Author: Office of Government Commerce Publisher: The Stationery Office (30 November 2007) ISBN-10: 011331079X ISBN-13: 9780113310791 Pages: 172. Paperback Postage Charge: £2.00

Description

Passing Your ITIL Foundation Exam - The ITIL Foundation Study Aid (2nd impression), is endorsed by APM Group, the official ITIL Accreditor, and contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam, it provides an overview of the purpose, objectives, and format of the examination. This publication offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.

Key features:

• Uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions.
• Presents the exam syllabus and ITIL content from a learning perspective.
• The structure of the publication complements the structure of the exam syllabus.
• Contains a Mock Exam with an Answer Key with rationale to help the candidate pass the ITIL Foundation Exam.
• A suitable study tool for the Version 2 to Version 3 bridging exam.
• Filled with practical advice for candidates.

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