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ITIL® Version 2

There are 20 books in this category
 

 

 
 
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    Introduction to ITIL
 
    Author: Office of Government Commerce

This is the official Introduction to ITIL covering all the ITIL products in the series.

 

. . .

Publisher: The Stationery Office (24 August 2005)
ISBN-10: 0113309732
ISBN-13: 9780113309733
 
   
Our Price: £31.50 €38.02
 
       



    Introduction to ITIL CD-ROM
 
    Author: Office of Government Commerce

This is the official Introduction to ITIL covering all the ITIL products in the series.

 

. . .

Publisher: The Stationery Office (12 December 2005)
ISBN-10: 0113309775
ISBN-13: 9780113309771
 
   
Our Price: £31.50 €38.02
 
       


    Service Support
 
    Author: Office of Government Commerce

IT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL . . .

Publisher: The Stationery Office (14 June 2000)
ISBN-10: 0113300158
ISBN-13: 9780113300150

 
   
Our Price: £58.50 €70.61
 
       


    Service Support CD-ROM
 
    Author: Office of Government Commerce

IT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL . . .

Publisher: The Stationery Office (4 October 2000)
ISBN-10: 0113308671
ISBN-13: 9780113308675

 
   
Our Price: £135.00 €162.95
 
       


    Service Delivery
 
    Author: Office of Government Commerce

Service Delivery is the second element in the ITIL Infrastructure. Service providers need to offer business users adequate support - Service . . .

Publisher: The Stationery Office (12 April 2001)
ISBN-10: 0113300174
ISBN-13: 9780113300174

 
   
Our Price: £58.50 €70.61
 
       


    Service Delivery CD-ROM
 
    Author: Office of Government Commerce

Service Delivery is the second element in the ITIL Infrastructure. Service providers need to offer business users adequate support - Service . . .

Publisher: The Stationery Office (25 May 2001)
ISBN-10: 0113308930
ISBN-13: 9780113308934

 
   
Our Price: £135.00 €162.95
 
       


    Application Management
 
    Author: Office of Government Commerce

Application Management embraces the software development life cycle, expanding the issues touched upon in Software Life cycle support and testin . . .

Publisher: The Stationery Office (13 September 2002)
ISBN-10: 0113308663
ISBN-13: 9780113308668

 
   
Our Price: £58.50 €70.61
 
       


    Application Management CD-ROM
 
    Author: Office of Government Commerce

Application Management embraces the software development life cycle, expanding the issues touched upon in Software Life cycle support and testin . . .

Publisher: The Stationery Office (13 September 2002)
ISBN-10: 011330904X
ISBN-13: 9780113309047

 
   
Our Price: £135.00 €162.95
 
       


    Business Perspective Volume 1 CD-ROM
 
    Author: Office of Government Commerce

For IT to bring the greatest possible benefits to a business, IT practitioners must develop a deep understanding of their organisation's key principles a . . .

Publisher: The Stationery Office (4 February 2005)
ISBN-10: 0113309724
ISBN-13: 9780113309726

 
   
Our Price: £135.00 €162.95
 
       


    Business Perspective Volume 1
 
    Author: Office of Government Commerce

For IT to bring the greatest possible benefits to a business, IT practitioners must develop a deep understanding of their organisation's key principles a . . .

Publisher: The Stationery Office (8 November 2004)
ISBN-10: 0113308949
ISBN-13: 9780113308941

 
   
Our Price: £58.50 €70.61
 
       

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