Every organization must find the right balance between opportunities and threats in managing its risks. M_o_R takes a best practice approach, which offer . . . Publisher: The Stationery Office (9 December 2010)ISBN-13: 9780113312740
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness.
. . . Publisher: The Stationery Office (29 July 2011)ISBN-13: 9780113313235
. . . Publisher: The Stationery Office (29 July 2011)ISBN-13: 9780113313044
. . . Publisher: The Stationery Office (29 July 2011)ISBN-13: 9780113313051
. . . Publisher: The Stationery Office (29 July 2011)ISBN-13: 9780113313068
The ITIL Editions 2011 has been updated for clarity, consistency, correctness and completeness.
. . . Publisher: The Stationery Office (29 July 2011)ISBN-13: 9780113313075
. . . Publisher: The Stationery Office (29 July 2011)ISBN-13: 9780113313082
'Managing Successful Programmes Manual' combines rigour and flexibility, helping all organizations - public sector and private, large and small - achieve . . . Publisher: The Stationery Office (30 August 2011)ISBN-13: 9780113313273
'Introduction to the ITIL® Service Lifecycle' introduces IT service management and ITIL. It summarises the best practices described in the 2011 . . . Publisher: The Stationery Office (30 December 2011)ISBN-13: 9780113313099
Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, the bestselling study aid 'Passing your ITIL Foundation Exam - 2011 . . . Publisher: The Stationery Office (29 February 2011)ISBN-13: 9780113313556
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